Royal panda casino Royal Panda was launched in March 2014, initially gaining a license from Malta’s Lotteries and Gaming Authority[2] before later receiving a license from the United Kingdom Gambling Commission. The website includes games from a number of operators, including Microgaming, NetEnt[3], and NextGen Gaming.[4]
In June 2017, the company was announced as Queens Park Rangers F.C.’s shirt sponsor for the coming three seasons.[5][6][7] That month, it was also announced that Royal Panda had signed an agreement with BetConstruct to allow them to operate sports betting in the UK.[8]
In October 2017, Royal Panda was acquired by LeoVegas for a reported fee of €60m.
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Deposits and Payouts at the Casino
This casino offers some pretty decent banking methods, although it doesn’t offer the same variety as many others out there. It should have a method that suits most players within the countries that it operates, and these are all pretty well regulated and safe. Royal Panda currently accepts Visa cards, MasterCard, Maestro, Skrill, Neteller, and PaySafeCard. However, this is for depositing. You can withdraw using a debit or credit card, the eWallets and you have the added option of a bank transfer. Note, that PayPal is not available at this online casino site.
Security and Regulation
Royal Panda is a company based in Malta and so obviously has its license in Malta. However, to trade within the UK it has also been licensed by the UK Gambling Authority. Furthermore, eCOGRA has been used as an independent party to test its online casino software and determine the RTP of the casino. It has been certified and has been deemed completely fair. As well as this, eCOGRA will provide dispute resolutions for UK players. Then it focuses on its online security, which is equally as important.
Customer Support
In all honesty, this is pretty good but could be better. Firstly, it needs to be made clear that it doesn’t offer 24-hour support, but 13.5 hours daily, between the hours of 09.00 am and 00.30 am. However, having said that, during these hours the support is pretty impressive. It employs a dedicated team that can assist you in almost every way imaginable, and for the most part, they offer great solutions. They are contactable by telephone and live chat during those hours, but they have an email address what you can use 24 hours a day.
